Privacy Policy
Last updated: July 18, 2026
This Privacy Policy explains what information nava (“nava,” “we,” “us”) collects, how we use it, and the choices you have. It applies to the nava mobile app and related services (the “Service”).
The short version. We collect the information needed to run your account and the app. nava currently offers simulated (paper) trading only, so we do not collect bank details or process real payments. We do not sell your personal information and we do not track you across other companies’ apps or websites.
Information we collect
| Category | Examples | Why |
|---|---|---|
| Account & identity | Email, name, phone number, and (optionally) date of birth | Create your account, secure sign-in (SMS 2FA / one-time codes), personalize your profile |
| Simulated trading activity | The paper orders, positions, alerts, and recurring rules you create | Provide the simulated trading, portfolio, and alerts features |
| Content you provide | Messages you send to the in-app assistant, an optional profile photo | Interpret your requests; personalize your profile |
| Device & technical | Push notification token, device/app version, diagnostic and crash data | Deliver notifications, keep the app reliable, diagnose errors |
We collect this information when you create an account, use features, contact support, or interact with the assistant.
How we use information
- To provide, maintain, and improve the Service.
- To operate your account and the simulated trades, alerts, and rules you create.
- To verify contact details and secure your account (including SMS one-time codes and two-factor authentication).
- To send you messages and notifications you enable (order updates, price alerts).
- To detect, prevent, and respond to fraud, abuse, and security incidents.
- To comply with applicable legal obligations.
We do not use your personal information for cross-app or cross-site advertising, and the app does not use tracking as defined by Apple’s App Tracking Transparency.
How information is shared
We share personal information only as needed to run the Service, and with providers bound to protect it:
| Provider | Purpose |
|---|---|
| Trading-infrastructure & market-data providers | Power simulated trading and price data |
| Twilio | SMS one-time codes and phone/email verification |
| SendGrid | Transactional email |
| Anthropic | Interpreting your natural-language requests (Claude) |
| Expo | Push notification delivery |
| Sentry | Crash and error diagnostics |
We may also disclose information to comply with law, enforce our Terms, or protect the rights, safety, and security of our users and the Service. We do not sell your personal information.
Data retention
We keep personal information for as long as your account is active and as needed to provide the Service and meet legal obligations. When information is no longer needed, we delete or de-identify it.
Your choices and rights
- Access & deletion. You can delete your account in the app (Profile → Advanced settings → Delete account). You may also contact us to request access or deletion.
- Notifications. Manage push, email, and SMS preferences in the app or your device settings.
- Regional rights. Depending on where you live (e.g. under GDPR or CCPA/CPRA), you may have rights to access, correct, delete, or port your data, and to object to certain processing. Contact us to exercise them.
Security
We use technical and organizational safeguards to protect your information, including encryption in transit, encryption of sensitive fields at rest, and device-level protections such as Face ID for app access. No method of transmission or storage is perfectly secure, but we work to protect your data.
Children
The Service is not directed to, and may not be used by, anyone under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date, and where appropriate we will notify you in the app.
Contact
Questions about this policy or your data? Email [email protected].