Terms of Service

Last updated: July 18, 2026

These Terms of Service (“Terms”) are a legal agreement between you and nava (“nava,” “we,” “us”) governing your use of the nava app and related services (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy and Disclosures.

Eligibility

You must be at least 18 years old and able to form a binding contract. You agree to provide accurate information and to keep it up to date.

Your account

You are responsible for maintaining the security of your account and for all activity under it. Keep your credentials and device secure, and notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk.

The Service; simulated trading

• nava lets you describe trades, alerts, and recurring orders in plain language. The assistant interprets your request and prepares an order for your review.
• All trading in the Service is currently simulated, using paper (simulated) funds. No real orders are placed, and no real money or securities are involved.
• Every order requires your explicit confirmation before it is placed, except recurring rules you set up — creating a recurring rule is your authorization for its scheduled (simulated) runs, which submit automatically and notify you.
• Prices and quotes shown are for simulation, may be delayed, and may differ from real market prices. We do not guarantee any particular simulated execution behavior.
• If nava introduces real-money trading in the future, it will require additional steps (including identity verification and agreeing to additional terms), and those brokerage services would be provided by a third-party broker-dealer.

No investment advice

Nothing in the Service is investment, financial, legal, or tax advice, or a recommendation to buy or sell any security or asset. Assistant outputs may be inaccurate or incomplete. You are solely responsible for evaluating and confirming each order. Investing involves risk, including the possible loss of principal.

Acceptable use

You agree not to misuse the Service, including by: violating any law; accessing another user’s account; probing, scraping, or interfering with the Service; or reverse engineering it except as permitted by law.

Third-party services

The Service relies on third parties, including providers for trading simulation, market data, messaging, and diagnostics. Your use of those features may also be governed by the relevant provider’s own terms. We are not responsible for third-party acts or omissions.

Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that data will be accurate or timely.

Limitation of liability

To the fullest extent permitted by law, nava and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising from or related to your use of the Service. Our aggregate liability for any claim will not exceed the greater of the amounts you paid us for the Service in the 12 months before the claim, or USD 100. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Indemnification

You agree to indemnify and hold nava harmless from claims and expenses arising out of your use of the Service or your violation of these Terms or applicable law.

Termination

You may stop using the Service and delete your account at any time in the app. We may suspend or terminate access if you violate these Terms or as required by law. Provisions that by their nature should survive termination will survive.

Governing law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws rules, except where preempted by applicable federal law (including the Federal Arbitration Act).

Dispute resolution; arbitration; class-action waiver

Please read this section carefully — it affects how disputes are resolved.

• Informal resolution first. If you have a dispute, contact us at [email protected] and give us 30 days to try to resolve it informally before starting a formal proceeding.
• Binding arbitration. If we cannot resolve it, you and nava agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration may take place in the county where you reside or by video, and judgment on the award may be entered in any court with jurisdiction.
• Class-action waiver. Disputes will be conducted only on an individual basis. You and nava waive any right to bring or participate in a class, collective, or representative action.
• Small-claims exception. Either party may bring an individual claim in small-claims court instead of arbitration if it qualifies.
• Opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing [email protected] with your name and a statement that you opt out of arbitration.

Changes

We may update these Terms from time to time. Material changes take effect on the updated “Last updated” date; where appropriate we will notify you in the app. Your continued use after changes means you accept them.

Contact

Questions about these Terms? Email [email protected].